Privacy Policy
Introduction
This Privacy policy applies to any information collected on this Website but it does not apply to information that may be collected by OneHealth Services LLC, its subsidiaries, and affiliates, [hereinafter “OneHealth”] through any other means or collected by affiliates of OneHealth. In addition to this Privacy policy, please refer to the terms and conditions of use within the Legal Notice for your visit to this Website. OneHealth (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when providing Services to you through our website, www.onehealthplus.com (our “Website”). By using our Website, you consent to the practices described in this policy.
This policy applies only to information we collect:
· On this Website.
· In email, text, and other electronic messages between you and this Website.
· Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
· When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
Children’s and Minors’ Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
Information We Collect
We collect both personal information that identifies, relates to, or describes, directly or indirectly, you as an individual (e.g., name, email address) and non-personal information (e.g., browser type, IP address) to provide and improve our services. Personal Information: We collect information you provide directly when filling out forms or interacting with our Website. Usage Data: We automatically collect data about your interaction with our Website through cookies and similar technologies.
The types and categories of personal data we collect or process can include:
· Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, and other contact information you provide us.
· Payment information, including bank account, routing number, credit card or debit card information and information about the payment methods and services (such as PayPal or Venmo) you use in connection with the Services.
· Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
· Demographic information, including your age, gender, income level, education, or family or marital status.
· Personal health information, including prescription information, health information, history, conditions, and additional information related to you and your family.
· Location information, including general geographic location such as country, state or province, or city and precise geolocation.
· Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
· Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
· Images, voice recordings, and videos collected or stored in connection with the Services.
· Identity document information, such as Social Security and driver’s license numbers.
· Biometric information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data, if applicable.
Some of the information identified above may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.]
The information we collect automatically may include your device’s physical location, internet protocol (IP) address, data usage, and malware information. This helps us identify you and your device to prevent fraud and data loss and keep our Website secure. It may also help us customize your Website experience.
In some cases, and in all cases required by law, you can update the information you give us. Just send us an email at info@onehealthplus.com or update your online profile.
How We Use Your Information
We use your information to:
- Provide and manage our Services and any contents, features, information, products, or services that we make available through the Services.
- Fulfill and manage purchases.
- Fulfill any other purpose for which you provide it.
- Provide you with notices about your account, including billing, expiration and renewal notices.
- Improve user experience and site functionality, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Website, Platform, and its features and how users interact with them. Our analysis may include the use of technology like machine learning and large language models, which may include training these models or sharing with third parties for model training.
- Communicate with you, including responding to inquiries and providing updates.
- Comply with legal obligations.
- Promote our Services, business, and offerings by publishing advertising on our own Services, and those Services which we are marketing through our brand.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Sharing Your Information
We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. We do not sell your personal information to third parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use [https://onehealthplus.com/terms-of-use/] and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of OneHealth, our customers, or others.
SMS and Outreach
By providing your contact information, you consent to receive communications from us via SMS, email, or phone calls. These communications may include updates on our services, promotional offers, and other relevant information. You can opt-out of these communications at any time by following the instructions provided in the message. We use reputable third-party providers to manage our communications and ensure compliance with relevant regulations
Your Rights
You have the right to: Access and obtain a copy of your data; Request correction of inaccurate information; Request deletion of your data under certain conditions;and Opt out of marketing emails and of the use of your personal information for profiling or targeted advertising, including online behavioral advertising from us. To exercise these rights, please contact us at info@onehealthplus.com.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Website. In particular, email, texts, and chats sent to or from the Website may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
Cookies and Tracking
We use cookies to enhance your experience on our site. You can control your cookie settings through your browser.
Advertising, marketing, cookies, and other tracking technologies choices:
- Cookies and Other Tracking Technologies.You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. [You can choose whether or not to allow the Website to collect information through other tracking technologies by using the cookie consent banner and preferences manager provided on our Website. If you disable or refuse cookies or similar tracking files, some Website features may be inaccessible or not function properly.]
- [Disclosure of Your Information for Third-Party Advertising.If you do not want us to share your personal data with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by adjusting your consent preferences in the cookie consent banner on our Website. You can also opt out by [logging into your account and adjusting your account settings and preferences] or sending us an email stating your request to info@onehealthplus.com. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. To learn more about opting out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”), including how to add the NAI Global Privacy Control (GPC) extension to your Chrome web browser, see NAI: How to Opt OutOpens in a new window.]
Location data choices:
- Location Data. You can choose whether or not to allow the Website to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some Website features may become inaccessible or not function properly.
Third-Party Links
Our Website may contain links to, or otherwise make available, third-party websites, services, or other resources not operated by us or on our behalf (“Third-Party Services”). We are not responsible for the privacy practices, content, or accuracy of these Third-Party Services, do not review or endorse their content or the products or services they describe, and encourage you to review their policies. We are not responsible for privacy or security of any information you provide to them or their handling of information.
Policy Updates
We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised effective date with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
Contact Us
If you have any questions or concerns about this policy, please contact us at info@onehealthplus.com
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